Non-Product
Pickup
& Delivery
Our customer service team provides complimentary
pick up and delivery of your materials and completed
projects throughout the Twin Cities metropolitan area.
We can
also arrange for the shipment of your completed materials
to single or multiple locations throughout the United
States or internationally.
Estimating
Our estimating department provides timely estimates
for your projects and can assist you in budgeting for
your communication initiatives. We also provide suggestions
for producing pieces that would be more efficient and
cost effective.
Invoicing
& Billing
DPD promptly bills customers upon completion
of their projects.
Customer Information &
Education
DPD provides information and education to help
our customers be more successful, through seminars,
newsletters, consultations and special mailings.
Environmental Responsibility
DPD takes steps that go beyond complying with
local, state and federal environmental regulations.
We are also a resource to to you on eco-friendly printing
and mailing options.
Communicating
Customer Feedback
The feedback you provide is communicated throughout
our organization through the use of customer contact
forms and our weekly internal newsletter.
Continuous
Improvement
DPD uses customer surveys and other means of
feedback as the basis for improving the services we
provide. We created customer-focused programs that encourage
our employees to work individually and as teams to create
additional value. |
